What is still open?
Completed work and outstanding work stay separate.
Configurable Operations Hub · shift handover includedThe shift ends.
The shift ends.
The work does not.
Ospivia is an Operations Hub for one property: it makes work, ownership, procedures, checklists, housekeeping and maintenance visible alongside your PMS rather than replacing it.
Fictional dataNo PMS accessTen domains in the Full Suite scopeWritten reply · no mandatory callOne request · no newsletter
Reservations, payments and guest data remain in your property management system. Ospivia organises the operational work that moves between people, shifts and departments.
The practical problem
A useful handover answers four questions.
When even one answer stays in the memory of the person ending the shift, the next team has to rebuild the context.
Who owns it?
Every item can have an explicit owner.
When is it due?
Priority and timing make the order of work visible.
What happens next?
The next action prevents vague handovers with no outcome.
From your workflow to the system
Configured around how the hotel works.
Ospivia is not an empty workspace. We start with one operational handoff and configure the roles, language, statuses and rules the property approves.
- 01
Choose the most critical handoff
For example, front desk to night or front desk to housekeeping.
- 02
Define ownership and statuses
The team approves what should be visible and to whom.
- 03
Configure and verify
The property checks the workflow before operational use.
When it becomes useful
Chat, spreadsheets and Ospivia do different jobs.
| Operational need | Chat | Shared spreadsheet | Ospivia |
|---|---|---|---|
| Explicit owner | Inside a message | Manually entered | Part of the workflow |
| Status and next action | Reconstructed later | Not guided | Visible together |
| Repeatable checklists | No | Manual | By shift and role |
| Operating procedure references | Easy to lose | Separate files | In the selected workspace |
What the public demo isA synthetic walkthrough, not a customer case study.
Explore the Full Suite demo Names, rooms, activities and numbers in the demo are fictional. We do not publish identifiable hotel operations without specific permission.
Free practical resourceStill sending the shift report by email?
Open the email template Start with a structured, privacy-aware template before deciding whether a workflow system is necessary.
For engineering and maintenanceNeed open technical work to survive the next shift?
Open the maintenance handover log Use a simple handover log for area, observed issue, owner, checkpoint and escalation trigger.
Interactive demo · fictional hotelTry it on a shift,
Try it on a shift,
without leaving any data.
Open a checklist, filter the handovers, read a fault report and search a procedure. Everything you see is invented and nothing is saved.
simulation · nothing is saved
Thursday · 15 October
simulated updateGood afternoon, front desk
Due now3 tasks
- 14:30Linen deliveryService entrance
- 15:00Room 214Check bed configuration
- 16:00Maintenance logUpdate the three open faults
PM shift3 / 6
Three tasks done. The next one is due at 16:00.
Demo environment: names, tasks and figures are entirely fictional.
Full Suite scope
Ten domains, one property, explicit boundaries.
The demo functions are the practical base. The ten domains are configured around the property; additional workflows, views and modules can be specified after a feasibility review. Connectors and integrations remain a separate assessment.
- 01Operational cockpit and daily priorities
- 02Knowledge base, SOPs and property tools
- 03Handovers, directives and read acknowledgement
- 04Shared checklists with history
- 05Housekeeping and room coordination
- 06Technical log, ownership and reporting
- 07PMS-adjacent controls through import/manual flow
- 08Vehicle-key custody and ZTL through a manual flow
- 09Handoff to an approved password manager
- 10Users, roles, audit, export and portability
To configure and verify for each property
Excluded from the core: unauthorised live connectors, guest messaging, offline use, multi-property and unwritten custom work.
Ospivia Operations Launch · Full Suite
Set the complete scope before starting operations.
The demo shows one fictional cycle. The Launch configures and verifies ten domains for one property using approved inputs, roles and written acceptance criteria. Unauthorised live connectors, sensitive data and unwritten custom work stay outside the core.
Ospivia Operations Launch — Full Suite€2,900 plus applicable taxes · 45 days from complete, approved inputsRequest a written map €1,450 on order · €1,450 on acceptance. 90 days from go-live · no automatic renewal. This site collects no data and accepts no order, contract or payment.
No-registration resource
A scope to evaluate, not a form to fill in.
The pack summarises the ten domains, required inputs, core boundaries and questions to verify. The download requires no email and sends no data.
Operations Launch · Full Suite€2,900 plus applicable taxes · 45 days from complete, approved inputsDownload the evaluation pack (.txt) Or describe one workflow in writing
Common questions
Before choosing handover software.
Does Ospivia replace our PMS?+
No. The PMS remains the system for reservations, availability, payments and guest data. Ospivia manages internal procedures and operational work.
Does the demo prove the whole Full Suite?+
No. It shows one synthetic scenario. The ten domains, inputs and acceptance criteria are verified before any operational use.
Do we configure everything ourselves?+
No. The hotel approves roles, rules and content; Ospivia configures the agreed scope and trains the team.
Does the demo use hotel data?+
No. The public demo uses fictional content, is not connected to a PMS and does not save interactions.